Marcelo and Bartolo Customer Service
SHIPPING
We only use Fedex and UPS for domestic orders. International shipments will go out using USPS. Please be advice that we need your full delivery address and we reserve the right not to take orders and not to ship to P.O. Box address.
RETURN POLICY
- 100% money back guarantee on product cost and any sales tax paid
- Shipping and handling is not refunded.
- Place the merchandise in a box with your original invoice 30 days from the date it was shipped then send back via UPS OR FEDEX to the address below:
110 Airport Drive
Wappingers Falls, NY 12590
- Length of time before refund processed back to customer:
- Original payment via Credit Card:
Refund will be back to original credit card. Will be processed at Rush Order within 1 business day after the returned product has been received and processed.
- Takes approximately 2-4 business days for credit to appear on customer's credit card account (time for client's bank to transmit data to customer's bank)
- Original order paid via check, money order, cash:
A 20% service fee will be charged to the client
SALES TAX
Orders shipped within the state of New York will be subject to 8.25% sales tax.
TERMS AND CONDITIONS
- WEBSITE CONTENTS
Our information may contain typographical errors, inaccuracies, or omissions that relates to product availability, descriptions, and pricing, We reserve the right to correct those errors and update at any time without prior notice even after you placed your orders.
- PRODUCTS
THERE IS NO GUARANTEE THAT THE ACTUAL COLOR IS THE SAME WITH YOUR MONITOR'S AS THE COLOR DEPENDS ON HOW YOUR MONITORS DISPLAY THE MERCHANDISE.
- INDEMNIFICATION
By using our site to shop and purchase your product online, You agree to indemnify and hold us harmless against any all damages, claims,and expenses including attorneys' fees, arising from or related to your use of our webSite, if you do not agree with this term You can terminate this Agreement at any time by leaving this site.
- PRICES
ALL PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. ALL PRICES ARE QUOTED IN US DOLLARS.
- LINKS TO OTHER WEBSITES
We do not have full responsibility and we do not necessarily advertise the linked websites that appears on this website. We only provide the links exclusively for the convenience and information of its customers and Site users.
PRIVACY AND SECURITY
- PRIVACY
WE NEED ALL OUR CUSTOMERS TO PROVIDE US THEIR FULL NAME, BILLING/SHIPPING ADDRESS, EMAIL ADDRESS AND PHONE NUMBER. THE INFORMATION COLLECTED IS USED TO PROCESS THE ORDERS AND TO ASSIST CUSTOMER INQUIRIES ABOUT THERE ORDERS AND WILL NOT BE SOLD OR SHARED TO ANY UNAUTHORIZED PARTIES.
- SECURITY
We use Secure Sockets Layer (SSL) technology to keep your online order information safe when you place an order to us.
Secure Sockets Layer (SSL) technology secures your Web site by encrypting information and providing authentication that guarantees message privacy and message integrity.+
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